Why Questys ECM?
Built for organizations that need to do more with less.
Whether you’re in government, healthcare, education, finance or any other industry, Questys ECM helps simplify how you manage, store and retrieve documents—so your team can move faster with fewer resources.
Now part of the CityView family of solutions, Questys benefits from more than 40 years of software integration expertise. That means you get a powerful, flexible platform—plus the confidence that your document management system will work seamlessly with your existing tools.
With Questys ECM, you can:
- Search records in seconds using metadata or full-text
- Route documents for approval with built-in workflow automation
- Maintain compliance with FERPA, HIPAA, SOC and more
- Control access with audit trails, permissions and redaction tools
- Eliminate paper-based bottlenecks and redundant manual entry
Key capabilities of Questys ECM
Capture and store
- Scan paper records and ingest digital files from any source
- Auto-index documents using metadata from your ERP or CRM
- Centralize storage of emails, forms, PDFs, videos and images
Secure and comply
- Enforce access policies by user, role or document type
- Redact sensitive data (e.g., PII) without compromising access
- Maintain version control and retention policies
Automate and integrate
- Launch workflows directly from your financial, permitting or HR systems
- Integrate with finance, community development or human resources software
- Use Questys Connect for no-code application-level integrations
Deploy your way
- Cloud-based, on-premise or hybrid—your choice
- Easily scale as your organization grows
- No proprietary languages—built on Microsoft .NET, XML and web services
Who uses Questys ECM?
Questys document management supports every department across your organization by making records easy to find, process and protect.
Accounts payable
Capture invoices instantly, route for approval and reduce processing time.
Accounts receivable
Speed collections and improve visibility with audit trails and dashboards.
Planning and public works
Give engineers and inspectors real-time access to drawings and permits.
Legal or procurement
Track contract lifecycles with automated alerts, approvals and retention rules.
Human resources
Digitize onboarding, payroll, compliance and more—securely and efficiently.
Finance
Streamline month-end and year-end close with real-time dashboards and workflow tracking.
Integration spotlight: Pair with your ERP
Maximize ROI by connecting Questys document management with the systems your organization already uses—like your ERP, permitting, or HR platforms.
And now that Questys is part of CityView, you benefit from more than 40 years of integration expertise—helping ensure your systems work together seamlessly, securely, and without custom code.
Our seamless integration:
- Gives users direct access to documents from ERP screens
- Reduces double entry and improves data accuracy
- Avoids costly custom coding with Questys Connect
Why it matters
Managing records isn’t optional—it’s mission-critical. Questys document management ensures:
- Records are complete, accurate and accessible
- Only the right people access the right documents
- Your organization stays audit-ready, always
Ready to see it in action?
Get a personalized walkthrough of the Questys ECM and see how we can streamline your document-heavy processes.